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Frequently asked questions
about our subscriptions and one-off gifts
When will I receive my book box?
How Much Is Shipping?
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Can I track the delivery of my order?
My box hasn't been delivered.
Can I send a book subscription as a gift?
I purchased 3, 6 or 12 month subscription, will it automatically cancel or will it keep renewing?
How do I update my contact details on my subscription?
I would like to change the genre of my books or something else about my subscription, how do I do this?
I've read a lot of books before will I get books I already have?
Can I pause my subscription?
Can I cancel my subscription?
I have a food allergy, are your treats suitable?
I have received something damaged in my book box.
Can I return my book box?
I selected a date when I'd like my subscription to start - what does this mean?
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